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Security
Trust is the foundation of Eventnet. Here's how we protect your account, your bookings and your data.
Security at Eventnet
OTP Authentication
Every sign-in and sign-up requires an OTP. Passwords alone are never enough to access your account.
WhatsApp Verification
Mobile users receive a one-time code on WhatsApp from a verified business number.
Email Verification
Email users receive a 8-digit code at their inbox, valid for a short time window.
Secure Payments
All payments are processed through PCI-DSS compliant payment partners. Card and UPI details never touch our servers.
Vendor Verification
Vendors are onboarded only after document and identity checks (Gumasta, GST, MSME, identity proof).
Fraud Prevention
Automated systems and a human Trust & Safety team monitor activity for suspicious patterns and act quickly.
Data Protection
Data is encrypted in transit (TLS) and at rest. Access is strictly role-based and audit-logged.
What you can do
- Never share your OTP, password or banking details with anyone
- Only pay through Eventnet's verified payment options
- Verify the vendor badge before confirming a booking
- Report suspicious activity from the Report a Fraud page
- Keep your contact details up to date so you receive security alerts
Responsible Disclosure
If you discover a security vulnerability, please report it to security@eventnet.in. We appreciate responsible disclosure and will respond promptly.